NGPriest: MapleSEA User Abuse Policy

Ξ June 6th, 2008 | → 0 Comments | ∇ Author: NGPriest |

More about the reasons where you CAN get banned and where you CAN’T get banned
Stop listening to noob saying
I’ll report you for KSing or I’ll report you for Looting?

Multiple Asiasoft Passports

It has come to our attention that some players have registered for multiple Asiasoft Passports. Please note that each player is only allow to register for one Asiasoft Passport. Players suspected having multiple Asiasoft Passports will face the following actions:
Suspected multiple Asiasoft Passports holders
Suspension of all suspected Asiasoft Passports for identity verification.
All Asiasoft Passports failing to be verified within 90 days will be wiped.
Players will not be able to login to their Asiasoft Passport and are required to perform an identity verification. If this is not done within 90 days, the Asiasoft Passports together with all game accounts will be wiped. No refunds will be made for any A-Cash or items left within.


Illegal usage of National IDs

Each AsiaSoft Passport is a personal account that is uniquely identified with the owner’s National ID. AsiaSoft shall use the National ID as a means to verify and identify our members during:
Event participation and prize collection
Reporting of lost password/security PIN/login ID
Reporting on problems with A-Cash
Reporting of hack incidents
Ownership dispute triggered by Trading of Accounts
In accordance with MapleSEA Terms of Use, any account with information deemed invalid will be suspended. Upon receiving report on illegal usage of national ID, AsiaSoft shall suspend the passport account that bears the disputed national ID. Investigations will be carried out, which shall require dispute parties’ verification of national ID and other account information. Ultimately, the rightful owner of the national ID will be returned with his/her right of use of the national ID to register for an AsiaSoft Passport account. The existing account which made illegal use of the national ID will be wiped.
Note that National ID is used as a legal means to verify and identify a person around the world. Illegal usage of National ID can lead to criminal investigations by the relevant authorities if the owner wishes to pursue the offence.


Hacking

Those who are caught in violation of game play rules must be summarily punished to protect the general interests of other players. The following rules will be implemented starting 23rd June 2005 (Thursday).
Definition:
Usage of third party software, memory editors, trainers or debuggers (Hack tools) in altering the Game which may/may not lead to an unfair advantage in game play over other players. (E.g. Fly hack, god mode, auto-click, auto-loot.)
Penalty for hacking include:
Accounts banned from playing will vary in duration in accordance with the type of offences:
Requesting of hack = 14 days
Selling/Advertising of hack = 60 days + Admin fee
Hacking = 60/120 days + Admin fee
Combine hack + bot = 120 days + Admin fee
Players will not be able to access the offending game account in any way during the ban period.
In addition to the basic ban period, all offenders (except for requesting of hack) will be awarded:
a) Mandatory Inventory – Reset Removal of all characters’ items and mesos within the same MapleStory game account.
b) Optional Account Reactivation
i) Opt to reactivate account – Offenders may opt to reactivate their Maple account after serving their mandatory ban. This can be done by e-mailing the hack to support@maplesea.com and paying an administrative fee equivalent to an amount twice that of the highest level character in their AsiaSoft Passport caught in violation of game play rules. Repeat offenders will enjoy exclusive triple penalties.
Example for first time offender: To reactivate a banned account with a highest character of level 17, an admin fee of S$34.00 is payable (Tax inclusive). To reactivate a banned account with a higest character of level 53, an admin fee of S$106.00 is payable (Tax inclusive).
Example for repeat offender: To reactivate a banned account with a highest character of level 20 character, a charge of S$60.00 is payable (Tax inclusive).
Note: Payment should be made at our Customer Service Counter for all Singapore based players or via paypal for non-Singapore based players
ii) Opt to continue account suspension after the ban; Any banned offenders choosing not to send the hack program and paying the admin fee will continue to have their account suspended.
c) Permanent MapleStory accounts suspension for repeat offenders. Third time offenders will face permanent suspension of all MapleStory accounts regardless of any previous account reactivations.
* All GM decisions are final in the game.
* Appeals will not be entertained.
* Items once removed, will not be reinstated under any circumstances.
If user finds that the penalties are too heavy, then do not hack or cheat.
Fair play is important in the gaming community.
All banned accounts (for hacking, scamming, drop game, advertising hack, selling cash items, selling accounts etc.) will result in their respective Passport being suspended for security reasons. Players will not be able to login into their Passport and are required to perform an identity verification. If this is not done within 90 days, the Passport together with all game accounts will be deleted. No refunds will be made for any A-Cash or items left within.


Botting

Those who are caught in violation of game play rules must be summarily punished to protect the general interests of other players. The following rules will be implemented starting 23rd June 2005 (Thursday).
Definition:
Botting can be defined broadly as executing a series of actions without human interaction.
Character attacks monsters monotonously without human interaction between the player and the computer (auto keyboard). Jamming an ‘attack’ key have the same effect of auto keyboard.
Character attacks monsters with a fixed or random pattern without human interaction between the player and the computer (using macro).
To avoid being banned for botting, players are advised to leave their character resting at a safe location when they are away from the computer.
Penalty for botting include:
Accounts banned from playing will vary in duration in accordance with the type of offences:
Use of bot = 30 days
Combine hack + bot = 120 days + Admin fee
Players will not be able to access the offending game account in any way during the ban period.
In addition to the basic ban period, all offenders who uses combine hack + bot will be awarded:
a) Mandatory Inventory Reset – Removal of all characters’ items and mesos within the same MapleStory game account.
b) Optional Account Reactivation
i) Opt to reactivate account – Offenders may opt to reactivate their Maple account after serving their mandatory ban. This can be done by e-mailing the hack to support@maplesea.com and paying an administrative fee equivalent to an amount twice that of the highest level character in their AsiaSoft Passport caught in violation of game play rules. Repeat offenders will enjoy exclusive triple penalties.
Example for first time offender: To reactivate a banned account with a highest character of level 17, an admin fee of S$34.00 is payable (Tax inclusive). To reactivate a banned account with a higest character of level 53, an admin fee of S$106.00 is payable (Tax inclusive).
Example for repeat offender: To reactivate a banned account with a highest character of level 20 character, an admin fee of S$60.00 is payable (Tax inclusive).
Note: Payment should be made at our Customer Service Counter for all Singapore based players or via paypal for non-Singapore based players
ii) Opt to continue account suspension after the ban; Any banned offenders choosing not to send the hack program and paying the admin fee will continue to have their account suspended.
c) Permanent MapleStory accounts suspension for repeat offenders. Third time offenders will face permanent suspension of all MapleStory accounts regardless of any previous account reactivations.
* All GM decisions are final in the game.
* Appeals will not be entertained.
* Items once removed, will not be reinstated under any circumstances.
If user finds that the penalties are too heavy, then do not bot.
Fair play is important in the gaming community.
All banned accounts (for hacking, scamming, drop game, advertising hack, selling cash items, selling accounts etc.) will result in their respective Passport being suspended for security reasons. Players will not be able to login into their Passport and are required to perform an identity verification. If this is not done within 90 days, the Passport together with all game accounts will be deleted. No refunds will be made for any A-Cash or items left within.


Scamming

Those who are caught in violation of game play rules must be summarily punished to protect the general interests of other players. The following rules will be implemented starting 23rd June 2005 (Thursday).
Definition:
GM Impersonation – Any attempt to pass off or falsely represent any of the Administrative staff (e.g. GameMasters) towards other players.
Account Scam – Any attempt to induce another player in revealing his/her user id and/or password through any means.
Item Scamming – Any attempt to gain possessions or valuables (Fame, Meso, Items, Prepaid Card, etc) from another player through trickery and deceit.
Any attempt to trade with another player with promise of benefit for him/her but failing to fulfill his/her own part of the agreement.
Penalty for scamming include:
Accounts banned from playing will vary in duration in accordance with the type of offence:
Scamming = 30 days
In addition to the basic ban period, all offenders will be awarded:
a) Mandatory Inventory Reset – Removal of all characters’ items and mesos within the same MapleStory game account.
* All GM decisions are final in the game.
* Appeals will not be entertained.
* Items once removed, will not be reinstated under any circumstances.
If user finds that the penalties are too heavy, then do not scam.
Fair play is important in the gaming community.
All banned accounts (for hacking, scamming, drop game, advertising hack, selling cash items, selling accounts etc.) will result in their respective Passport being suspended for security reasons. Players will not be able to login into their Passport and are required to perform an identity verification. If this is not done within 90 days, the Passport together with all game accounts will be deleted. No refunds will be made for any A-Cash or items left within.


Advertising

Those who are caught in violation of game play rules must be summarily punished to protect the general interests of other players. The following rules will be implemented starting 23rd June 2005 (Thursday).
Definition:
Any attempt to distribute third-party software (hack tools) and/or any means to increase the publicity of any third-party websites to other players for gains, commercial or otherwise.
Penalty for selling/advertising hack include:
Accounts banned from playing will vary in duration in accordance with the type of offences:
Selling/Advertising of hack = 60 days + Admin fee
Players will not be able to access the offending game account in any way during the ban period.
In addition to the basic ban period, all offenders will be awarded:
a) Optional Account Reactivation
i) Opt to reactivate account
By paying an administrative fee equivalent to an amount twice that of the highest level character in their AsiaSoft Passport caught in violation of game play rules. Repeat offenders will enjoy exclusive triple penalties.
Example for first time offender: To reactivate a banned account with a highest character of level 17, an admin fee of S$34.00 is payable (Tax inclusive). To reactivate a banned account with a higest character of level 53, an admin fee of S$106.00 is payable (Tax inclusive).
Example for repeat offender: To reactivate a banned account with a highest character of level 20 character, an admin fee of S$60.00 is payable (Tax inclusive).
Note: Payment should be made at our Customer Service Counter for all Singapore based players or via paypal for non-Singapore based players
ii) Opt to continue account suspension after the ban; Any banned offenders choosing not to pay the admin fee will continue to have their account suspended.
b) Permanent MapleStory accounts suspension for repeat offenders. Third time offenders will face permanent suspension of all MapleStory accounts regardless of any previous account reactivations.
* All GM decisions are final in the game.
* Appeals will not be entertained.
If user finds that the penalties are too heavy, then do not sell or advertise hack.
Fair play is important in the gaming community.
All banned accounts (for hacking, scamming, drop game, advertising, selling cash items, selling accounts etc.) will result in their respective Passport being suspended for security reasons. Players will not be able to login into their Passport and are required to perform an identity verification. If this is not done within 90 days, the Passport together with all game accounts will be deleted. No refunds will be made for any A-Cash or items left within.


Harassing

Those who are caught in violation of game play rules must be summarily punished to protect the general interests of other players. The following rules will be implemented starting 23rd June 2005 (Thursday).
Definition:
Cursing / Swearing – Usage of offensive words or verbal abuse against another causing hurt and discomfort to the other party.
Threatening / Blackmailing – Any attempt to force another player to do something against his/her will with threats of harm / undesirable consequences e.g. mass defame, kill steal
Sexual Harassment – Any attempt to engage in a conversation of sexual nature with another player leading to discomfort and embarrassment.
Text Flooding – Any attempt to repeatedly flood or spam the public chat box with text, constituting a public nuisance.
Invite Floods – Any attempt to repeatedly flood or spam a player with party invites, buddy list invite, chat invites and trade invites causing disturbance to the other party.
Penalty for harassing include:
Accounts banned from playing will vary in duration in accordance with the type of offences:
Harassment = 1 – 14 days
Players will not be able to access the offending game account in any way during the ban period.
* All GM decisions are final in the game.
* Appeals will not be entertained.
* Items once removed, will not be reinstated under any circumstances.
If user finds that the penalties are too heavy, then do not harrass.
Fair play is important in the gaming community.


Drop Game

Those who are caught in violation of game play rules must be summarily punished to protect the general interests of other players. The following rules will be implemented starting 23rd June 2005 (Thursday).
Definition:
Player requests others to play the “Drop Game”, i.e. to drop items.
Penalty for drop game include:
Accounts banned from playing will vary in duration in accordance with the type of offences:
Participate or requests to play the “Drop Game” = 30 days.
Players will not be able to access the offending game account in any way during the ban period.
In addition to the basic ban period, all offenders will be awarded:
a) Mandatory Inventory Reset – Removal of all characters’ items and mesos within the same MapleStory game account.
Please alert the GM immediately by using the Ad Option (Advertise for Drop Game), should you encounter such incidents
* All GM decisions are final in the game.
* Appeals will not be entertained.
* Items once removed, will not be reinstated under any circumstances.
If user finds that the penalties are too heavy, then do not play “Drop game”.
Fair play is important in the gaming community.
All banned accounts (for hacking, scamming, drop game, advertising hack, selling cash items, selling accounts etc.) will result in their respective Passport being suspended for security reasons. Players will not be able to login into their Passport and are required to perform an identity verification. If this is not done within 90 days, the Passport together with all game accounts will be deleted. No refunds will be made for any A-Cash or items left within.


Selling, Buying and Trading of Account

An AsiaSoft Passport is a personal account that can be used to register multiple games and services, not just MapleStory. Please treasure and safeguard your Passport at all times.
It has come to our attention that the buying and selling of AsiaSoft Passport accounts and MapleStory accounts are taking place in MapleSEA. Please kindly note that such activities are not desirable in MapleSEA as the sellers and buyers will be solely responsible for their actions.
We will like to draw all players’ attention that the trading of accounts may lead into the following possible scenarios:

1. Seller recovers sold account
Seller sells AsiaSoft Passport / MapleStory account to buyer.
Seller regrets and wants the account back. Buyer refuses.
Seller reports that his/her account been hacked, to AsiaSoft.
With correct particulars provided (such as Name, National ID, Address etc.), AsiaSoft will return the account to the Seller, who is deemed to be the owner.

2. Selling Banned Accounts
Seller sells AsiaSoft Passport / MapleStory account to buyer.
During trading, the account is banned when the seller uses a hack.
Buyer had already paid the money for the account but seller refuses to refund.
Buyer reports to AsiaSoft on the situation.
AsiaSoft will not lift the ban and account will be terminated as it does not belong to buyer after verification.

3. Seller Passport suspended due to Buyer’s Actions
Seller sells AsiaSoft Passport / MapleStory account to buyer.
Buyer repeatedly commits hacking / bot-ing / harassment / scam etc and account is banned.
Seller’s AsiaSoft Passport account which the bought MapleStory account belongs to, will be banned too.

In any of the above scenarios, it is unfair to both buyer and seller. AsiaSoft cannot be responsible for the actions of the parties involved as it is of their accord. Both parties will risk taking losses especially when Cash Shop is out. In the 1st scenario, if the buyer is to charge any cash into the account, the seller can just claim back the account by reporting the account has been hacked.
Hence, for any possible ownership claims, members are advised to submit valid particulars such as Name, National ID, Address, Date of Birth etc. in order to prevent disputes over ownership. In accordance with MapleSEA Terms of Use, any account with information deemed invalid will be suspended.
During investigations, any account that is registered with a National ID that belongs to another person will be returned to that actual person after verification.
Penalty for selling, buying and trading of accounts include:
There is an administrative charge of SGD$50 for resolving ownership claims.
Any Passport sold for commercial gains will have all accounts wiped before returning to the owner.
Any Passport traded in exchange for another passport will have all accounts wiped before returning to the owner.
In the event the Passport contains information that is unable to be verified during the resolution process (e.g. fake National ID), the passport will be terminated.
All banned accounts (for hacking, scamming, drop game, advertising hack, selling cash items, selling accounts etc.) will result in their respective Passport being suspended for security reasons. Players will not be able to login into their Passport and are required to perform an identity verification. If this is not done within 90 days, the Passport together with all game accounts will be deleted. No refunds will be made for any A-Cash or items left within.


Use of Prohibited IGNs

Please be careful in any name selection. Read the Terms of Use and respect all our rules regarding character name selection. If you have a character name that goes against our terms of service, please delete the character and start anew. For characters with unacceptable names created before 13th May 2005, the administrator shall rename the characters. Players unsatisfied with the renaming can opt to delete their character(s). After the mentioned date, we will be forced to permanently ban accounts that do not comply.
For simple reference, avoid:
1. Impersonation of GM names, NPCs, other chars
2. Sexual context
3. Obscene body organs
4. Vulgarity or otherwise offensive, or may cause confusion
5. Drug/Narcotic references
6. Action phrases or complete sentences such as “Youwillnotsurvive”, “defameme”, “killme”.
7. Names that is or may be illegal or is or may be protected by trademark or other proprietary rights laws
8. Names reference hacking such as “haaacker”, “goodbotter”
9. Names that make no sense or created to confuse other users with letter masking such as “0liveOlL”, “lksdjflij”. (i.e. switching “i”s for “L”s and zeros for the letter “o”).
10. Otherwise inappropriate.
If we believe you have created an account to mislead, confuse or annoy other players with the spelling of the name, the administrator will either ban or rename you. If you are concerned or in doubt about a name choice, we suggest you do not use it.
Penalty for usage of prohibited IGNs include:
If character was created before 13 May 2005, Character will be renamed.
If later than 13 May 2005, Character will be deleted.


Cash and Game Items

It has come to our attention that the buying and selling of MapleStory Cash Items and Game Items is taking place in MapleSEA. Please kindly note that sale of Cash/Game Items for legal tender is strictly illegal as the ownership of all items and materials belongs to AsiaSoft Online and Wizet. In addition, such illegal activities are not desirable in MapleSEA as sellers and buyers will be solely responsible for their actions. There is no mechanism to ensure the exchange is fair and will be carried out entirely.
Trading of Cash/Game Items in the following are deemed illegal:
Cash Items for Game Items.
Cash Items for Mesos.
Cash Items for any form of legal tender (Money)
Game Items for any form of legal tender (Money)
We will like to draw all players’ attention that the trading of Cash/Game Items may lead into the following possible scenarios:

1. Buyer does not pay for items received
Seller transfers items first to Buyer
Buyer runs away with items.
If caught, Buyer may not have the items with him/her anymore. Items cannot be recovered.

2. Seller does not transfer items for payment received
Buyer pays Seller first.
Seller runs away with payment.
If caught, Seller may not have the items/payment with him/her anymore. Items cannot be recovered.

In any of the above scenarios, it is unfair to both parties and AsiaSoft. AsiaSoft cannot be responsible for the actions of the parties involved as it is of their accord and risk undertaking.
Consequences for illegal trading include:
Ban period of 21 days
Require Passport verification within 90 days
During this period, the banned user WILL NOT be able to play any game. Kindly note that each user should only have 1 Passport registered to his/her National ID. AsiaSoft will have more games in the near future that tie in with the same passport.
All banned accounts (for hacking, scamming, drop game, advertising hack, selling cash items, selling accounts etc.) will result in their respective Passport being suspended for security reasons. Players will not be able to login into their Passport and are required to perform an identity verification. If this is not done within 90 days, the Passport together with all game accounts will be deleted. No refunds will be made for any A-Cash or items left within.

 

Comments

Name (required)

Email (required)

Website

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Share your wisdom

RSS

    Welcome to

    NGPriest's Blog


    There are 5,686 posts and 302 comments so far. Feel invited to browse the archives, read the about or comment on the latest post.

    Search:

    • BananaStatio is 23/M/KL, KL, Malaysia
    • ChambyT is 1x/F/Sungai Bakap, Penang, Malaysia
    • chingyi1807 is 1x/F/Malaysia
    • CopyCatty is 1x/M/Hong Kong
    • crazymango is 15/F/Malaysia
    • Eliteratty is ??/M/???
    • HolySprings is 18/M/Sungai Bakap, Penang, Malaysia
    • jaigralia is unknown...
    • Jykur0 is 14/M/Indonesia
    • MakoJr is 1x/M/Singapore
    • NGPriest is 19/M/Brisbane, QLD, Australia
    • PoringCat098 is 1x/F/Malaysia
    • Saphira is 15/F/George Town, Penang, Malaysia
    • shiningthrust is 13/M/Singapore
      shiningthrust is Single
    • sianzxd is 18/M/George Town, Penang, Malaysia
    • Swifty13 is 1x/M/United Kingdom
    • WingzOfChaos is 15/M/Singapore
      Single/Lonely/Depressed

Random stuff!

  • Loved by Some,
    Hated by Many,
    Envied by Most,
    Yet Wanted by Plenty
  • 10% luck
    20% skill
    15% concentrated power of will
    5% pleasure
    50% pain
    100% reason to remember the name!
  • I write your name in my breath on the window, Sit and watch as it fades away
  • Hi honey.
    Guess what I did at work today?
    I wore a bomb.
    A nuclear bomb in a field of flowers.
    I could get lucky.
    Tomorrow I could have a bigger bomb.
    I could kill more people.
    Maybe they'll be innocent people.
    Children, maybe.
  • "You are like a plague, John Crichton,
    and you have ruined my life . . .
    and yet
    I just keep coming back."
  • I'll watch the night turn light blue
    But it's not the same without you
    Because it takes two to whisper quietly
    The silence isn't so bad
    Till I look at my hands and feel sad
    Cause the spaces between my fingers
    Are right where yours fit perfectly

Search